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PODCAST: the role of freight forwarders in cross-border
e-commerce supply chains
Mar 07, 2017

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By
06/03/2017

This week's Loadstar Podcast looks at the central role freight forwarders will continue to play in global supply chains, despite the transformation currently sweeping the industry with the surge in e-commerce volumes and technology-induced disruption.

Cross-border e-ecommerce shipments have so far been the preserve of the global integrators, but a new app, developed by the WCA, has the potential to change that completely, WCA chief executive Dan March tells The Loadstar. The organisation's e-commerce network is markedly different from its other networks in that it is not restricted to WCA members, but has retailers, e-tailers, and carriers such as airlines all submitting applications to join.

And in a two-part podcast, veteran logistics executive Steve Walker talks about how freight forwarders need to invest in technology; while at the same time retaining the personal touch that makes their services almost irreplaceable.

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